Ratings & Reviews

Overall Rating

5(73 reviews)98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Ryan O. - |Recommended: YesWonderful place to call hom... — Wonderful place to call home. Beautiful views of the river and downtown Algonquin. The people are all very nice and easy to get along with.
response from property -Ryan, thank you for the warm review of our community. It brightens our day to know that you are so happy in your apartment home, and we hope you are here for a long time.
Review From Modern Messagesubmitted by Nicole V. - |Recommended: YesThe gym is well maintained ... — The gym is well maintained and clean. The lounge and event room are great spaces as well. They are usually empty for free use. I enjoy using these spaces for virtual meetings.
response from property -Nicole, it's great to hear that you are taking advantage of all the fantastic amenities our community has to offer. Thank you for the wonderful review, and enjoy your weekend!
Review From Modern Messagesubmitted by John I. - |Recommended: YesI moved into Renew on Main ... — I moved into Renew on Main on December 23rd, 2020, and now a tenured, two-week resident. My experience with the management and my new home environment has been perfect. I highly recommend Renew on Main
response from property -John, thank you so much for sharing your encouragement of our community. We will always be happy to serve you.
Review From Modern Messagesubmitted by Emily D. - |Recommended: YesLove Lisa— she’s fantastic.... — Love Lisa— she’s fantastic. She knows everyone and makes us all feel very welcome and at home.I feel like for the most part things get taken care of in a timely manner
response from property -Thank you for your review, Emily. It is heartening to learn that Lisa has been fantastic to work with throughout your experience in our community.
Review From Modern Messagesubmitted by Robert L. - |Recommended: YesLisa has been a wonderful r... — Lisa has been a wonderful representative for the Renew property. As a new resident it is great to feel a warm welcome and to know the management team is so professional and cares about the residents.
response from property -Robert, we are pleased that you are enjoying your home. Lisa and the entire team work tirelessly to ensure your satisfaction, and we will be sure they receive your compliments.
Review From Modern Messagesubmitted by Kimberly K. - |Recommended: YesI have lived here for more ... — I have lived here for more than a year now and I can’t imagine leaving. I absolutely love it here. Lisa and Jose are the best in making sure everything is perfect here
response from property -Kimberly, we are absolutely thrilled to know that our community has provided you with such a lovely home! Lisa, Jose, and all the rest of our team members will always be here to help with whatever you may need.
Review From Modern Messagesubmitted by John P. - |Recommended: YesI love the amenities of thi... — I love the amenities of this facility. The windows on Rt 62 could use sound proofing to counteract road noise. The units facing Rt 62 are subject to excessive road noise. It is remedial within reason. I have conducted research into a cost effective plexiglass insert into the window frame that is removable for window opening and cleaning. The insert also allows for blind raising and lowering. Let me know if you are interested in improving these southern facing units. John.
response from property -Thank you for the great feedback, John! We're pleased to know that you're getting the most out of everything our community offers. If you would like to share more information with us about your soundproofing suggestions, please free to send us an email directly. Have a great day!
Review From Modern Messagesubmitted by Luis E. - |Recommended: YesSo far so good I just had ... — So far so good I just had a couple of issues with be parking space assigned that was taken by someone else. Then the AC was not working and the home was 80 degrees one day and the AC was supposedly on. Luckily I was able to find help and that was fixed. Other than that it’s been a good experience, the apartment has good space and we are enjoying it.
response from property -Thank you for sharing about your generally positive experience, Luis! If we may be of further assistance, please feel free to reach out.
Review From Modern Messagesubmitted by Samuel D. - |Recommended: YesFor a brand new building it... — For a brand new building it was far from move in ready when I got in. Windows in bedroom didn’t work. Curtains were stained. I thought that having a front desk would be more helpful like I have had in previous buildings. But the hours are feeding... and even during their “on hours” you get connect to someone that isn’t onsite and cannot help you with basic residence issues.
response from property -Samuel, thank you for taking the time to review. We are sorry that you aren't satisfied with your experience and would like to discuss how we may best improve. Please contact us at renewonmain@trinity-pm.com at your convenience. We look forward to speaking with you.
Review From Modern Messagesubmitted by Nicholas R. - |Recommended: YesMoving in was easy. I have ... — Moving in was easy. I have been on short tears disability for awhile and the gym has helped me get back on my feet. The staff is great and helpful. The maintenance guy José is absolutely great. He’s respectful, honest, trustworthy, goes above and beyond to be nice and courteous to everyone in the building. I have a great view it’s really nice that the river is so close. I’ve gone fishing with my dad. Only thing that is sometimes a pain is that people are loud at night at port Edwards. But 95 of the time I can sleep right threw it. But overall I really like it here
response from property -Nicholas, thank you for the glowing review. It means the world to us to know that our team has been providing you with top-notch customer service that has enhanced your experience here. If you continue to experience noise disturbance, please feel free to let us know. We are always here to help!
Review From Modern Messagesubmitted by Rodd S. - |Recommended: YesA wonderful place to live. ... — A wonderful place to live. It’s just like a little bit of downtown Chicago in the suburbs with all the benefits of quiet and professional living.
response from property -Rodd, reading your review has truly brightened our day. We're glad to see that you are getting the most out of everything our community has to offer, and we hope you are happy here for many years to come. Thank you.
Review From Modern Messagesubmitted by Stephanie M. - |Recommended: YesI've been here three years,... — I've been here three years, and it has been a wonderful experience from beginning to end—even with changes in management in staff. Every major maintenance request has been addressed promptly and professionally dishwasher broke down—a new one was installed. AC broke down—a new one was installed . I love the kind and friendly and ever-so-helpful staff.
response from property -Stephanie, we are grateful for your support of both our office and maintenance teams and their efforts to provide exceptional service to our residents. Your outstanding review as a long-term resident of our community means the world to us.
Review From Modern Messagesubmitted by Nancy I. - |Recommended: YesOffice staff is flexible an... — Office staff is flexible and great with communication. Clean and love the added hand sanitizer around the building and the other thoughtful additions in recent months.
Review From Modern Messagesubmitted by Kimberly K. - |Recommended: YesI love living here and thin... — I love living here and think it has been great Any problem you have they correct within 24 hours. Lisa is the best and cant wait for her to come back. You can tell she really cares about making the people in the building happy.
response from property -Kimberly, we are so glad you love living here! Our team members are proud to provide timely and friendly service to our residents at all times.
Review From Modern Messagesubmitted by Maureen P. - |Recommended: YesRenew is clean and very qui... — Renew is clean and very quiet. Lisa has been very helpful under some extremely stressful times. Thank you all , it’s been a pleasant experience.
response from property -It's wonderful to hear from you, Maureen. We're glad to hear that your time here has been pleasant and peaceful, and we are especially grateful for your comments about our team member Lisa. We are committed to providing our residents with outstanding customer service, and your review shows us that we are succeeding. Thank you.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew on Main, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew on Main, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose